My Kind of Practice

Today is the HR Professionals day and I didn’t even know that we had a day that dedicated to HR. So let me tell you what I do on a day to day for job and career

Many a time, the human resources practitioners job is thankless but my kind of practice is full of gratitude. With Healthcare HR, I support, lead and groom a community of the most inventive teams the world has witnessed so far. We recognize that they offer care for a whole person which usually means sitting with families and listening to their heart breaking stories as they monitor heartbeats, diagnose and treat.

These dedicated men and women potentially impact lives in ways that make families remember them for years to come. While it is easy to get bogged down by the craziness of the Hospital HR operations, I don’t do it at the expense of truly appreciating the incredible privilege I have been given to serve.

As maddening as it may be to frame human resources for healthcare as a practice that is exceptional from all others, there are many dynamics that make this valid. Don’t get me wrong, best HR practices from other industries can provide inspiration for healthcare HR leaders, especially as they look for ways to optimize value-based care.

Healthcare is essentially the one service industry in which consumers don’t make normal consumption choices and when withheld or denied, could potentially result in death. That may be the largest differentiator of any and it makes my contribution to this chain so important.

Arguably, the most important of the health system inputs, the performance and the benefits the system can deliver depend largely upon the knowledge, skills and motivation of those individuals responsible for delivering health services.  My every day job is managing this critical resource which is where the uncertainties of health care transformation intersect with the realities of current skills shortages. How my department responds to these daily challenges makes a big difference to patient care, levels of satisfaction and to an extent morbidity and mortality.

It an honor and a joy to know that on my daily priority list is a health worker who will be saving lives, giving hope and promoting the wellbeing of a wider community.

Day in, day out, I juggle a whole range of spinning plates, constantly trying to make sure one doesn’t drop. Whilst at the same time, doing my best to support the world’s most important asset – Your Health worker!!

And did I mention that I am superstar at what I do?  Looking to the future in Gratitude and Proudly HR !!

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18 Comments

  1. HR in healthcare is critical and your experience in this perspective is unquestionable. We will be grateful working together.

  2. “Everyone has inside them a piece of good news. The good news is you don’t know how great you can be! How much you can love! What you can accomplish! And what your potential is.” -Anne Frank.

    So proud of you Joyce. Keep keeping on.

  3. He Joyce, Am always inspired by what you do and say and I have always wanted to work with you but Gods plans are Always different.
    Thanks for inspiring us and may the almighty God bless u and give u more wisdom to conque ever challenge in life as far as daily practice is concerned

  4. This is so great to read.
    I had never internalised much about Health care HR. This has opened my eyes.
    There can never be dedication to work that goes in vain.
    God bless your dedication.
    Shine brighter my dear.

  5. Dear Joy and the entire team, it’s great to learn of this unique service you are engaged in. looking forward to learning more.

    regards. Josh

  6. Thanks a lot Joycious for being..that kind of Hr…that is loving..and..is so inspirational to the workers that she brings aboard…you leave out hearts…longing to work with you.

  7. This is well written Joyce, keep them coming. I didn’t know there was a day dedicated to HR. Thank you for sharing this wonderful insight

  8. Yes HR we re so greatful for the work that you always do. The top managers may not appreciate but we the other class we re always blissful of you. Weldone the world starts with you👏

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